01 · Consulting

We visit your hospital and show you how to grow.

For hospitals, clinics and wellness centres anywhere in the world. Our team assesses how you work, writes a clear report, presents it to your leadership, and gives you a month-by-month plan with costs.

Services

What we can do for you.

Choose one service or combine them. Every engagement starts with the same on-site assessment.

HOSPITALS · CLINICS

Hospital assessment & revenue growth

A full review of processes, systems, organisation and behaviours, focused on where you can earn more and spend less.

DIGITAL

HIMSS digital maturity readiness

Our specialists assess your digital systems and prepare your hospital for HIMSS maturity model validation.

CARE

Patient pathway redesign

From referral to discharge and follow-up: faster, safer and better for patients and staff.

EXPERIENCE

Patient experience

Measure every touchpoint from the patient's side and fix the moments that lose trust.

QUALITY

Accreditation readiness

Gap analysis against international standards, evidence preparation and mock surveys.

WELLNESS

Wellness centre development

Service design, packages, pricing and partnerships for wellness and longevity centres.

INTERNATIONAL

International patient department

Set up or improve the team that receives patients from abroad, with referral partners.

GROWTH

New service lines

Check-up packages, specialty centres and partnerships that bring new revenue.

PEOPLE

Training & staffing

Training plans for your teams through the Medova Academy, and introductions to qualified staff.

How it works

From first call to results.

The same steps for every hospital. Only the travel arrangements depend on where you are.

Step 1 · Week 0

Book a consultation

An online call about your goals and which departments to include. You receive a fixed-fee proposal.

Step 2 · Week 1–2

Data request

Your team shares key figures, patient feedback and organisation charts before the visit.

Step 3 · Week 2–4

Travel arrangements

Your hospital arranges these for our team. We confirm the visit once they are ready:

Visit datesFlight ticketsAccommodationInvitation letter & visaLocal transport
Step 4 · 2–5 days on site

Hospital visit

  • We walk the patient journey: reception, clinics, wards, diagnostics, discharge
  • We interview leaders, doctors, nurses and support staff
  • We review processes, systems, data and finances
Step 5 · Last day

Presentation to your leadership

We present first findings and quick wins to your executive team in person.

Step 6 · +3 weeks

Full report

Your written report with scores, revenue opportunities, a 12-month plan and costs.

Step 7 · Month 1–12

Implementation

You choose how we continue: advisory, guided implementation or training.

The report

What you receive, and why it pays.

A practical document your board can act on, showing where you lose money and patients, and what to do about it.

AREZMED · HOSPITAL ASSESSMENTPerformance & Growth Report
Patient experience2.9
Processes & flow3.3
Systems & digital2.4
People3.6
Quality3.5
Revenue2.2
Revenue opportunities identifiedby area
SAMPLE LAYOUT
01
Executive summary

The five most important findings on one page.

02
Scorecard

Scores from 1 to 5 in six areas, to measure progress later.

03
Revenue opportunities

Where income is lost today and where new income can come from.

04
Patient journey map

The moments where patients wait, get lost or leave.

05
Quick wins for 90 days

Low-cost changes with fast results.

06
12-month plan with costs

Projects by month, with investment, owners and KPIs.

Where the report finds money

The areas we look at for revenue and savings.

Outpatient conversion

Turning more consultations into diagnostics and treatment.

Beds & length of stay

Better occupancy and fewer unnecessary days.

Operating theatres

Higher utilisation and fewer cancellations.

Billing & claims

Fewer rejected claims and faster payment.

Referrals

More referrals from doctors, insurers and other countries.

International patients

A department that attracts and keeps patients from abroad.

New service lines

Check-ups, wellness and specialty centres.

Patient loyalty

Better experience means returning patients and good reviews.

After the report

How long, how much, what next.

You receive a plan with months and a fixed budget for each option. You choose how we continue.

Monthly · remote

Advisory

Guidance while your team implements the plan.

  • Monthly leadership call
  • KPI progress review
  • Help with decisions and partners
6–12 months · on site + remote

Guided implementation

Our team works with yours to deliver the priority projects.

  • Regular on-site visits
  • Project leadership and coaching
  • Re-assessment at six months
Flexible

Training & workshops

Courses for the teams named in your plan, through the Academy.

  • Workshops during visits
  • International faculty
  • Certificates
Visit & report
Quick wins
Priority projects & training
Review
Review
Team & partners

The people who visit your hospital.

Each assessment team is built for your needs from our evaluation specialists and consulting partners.

CL
Clinical lead

Senior physician who reviews care and pathways.

QA
Quality & accreditation

Standards, patient safety and survey readiness.

DH
Digital health & HIMSS

Systems, data and digital maturity.

FR
Finance & revenue

Billing, costs and revenue opportunities.

PX
Patient experience

Patient journey and service design.

WC
Wellness specialist

Wellness and longevity centre design.

Consulting partners

Firms and experts we bring in for specific projects.

PARTNER TYPE

Digital health firms

Hospital systems, data and HIMSS projects.

PARTNER TYPE

Accreditation experts

Surveyors and quality specialists.

PARTNER TYPE

Architects & planners

Healthcare facility and wellness design.

PARTNER TYPE

Finance advisors

Revenue cycle and feasibility studies.

Join us

Become an evaluator or consulting partner.

We work with experienced clinicians, quality experts and firms worldwide.

Health innovation directory

Health startups to know.

Over 40 health innovation companies across AI, telehealth, remote monitoring, devices, pharmacy and medical travel. We arrange introductions and pilots for hospitals.

Listing is for information only and does not mean partnership or endorsement.

Startups

List your startup.

Health innovation companies can apply to be listed and introduced to hospitals.

Start here

Book a consultation.

  • Hospitals, clinics and wellness centres anywhere in the world.
  • Fixed-fee proposal after the first call.
  • Confidential. Findings go only to your leadership.

Talk to us

Book a consultation or message us on WhatsApp.

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